Shipping policy
Shipping Policy
Thank you for shopping with us. We are committed to delivering your orders safely and on time.
Order Processing Time
All orders are processed within 1–3 business days after order confirmation. Orders placed on weekends or public holidays will be processed on the next business day.
Shipping Time
Estimated delivery times are:
- Pakistan: 3–7 business days
- Delivery times may vary depending on your location and courier service availability.
Shipping Charges
Shipping charges will be calculated and displayed at checkout, unless a free shipping promotion is active.
Order Tracking
Once your order has been shipped, you will receive a tracking number via email or SMS so you can monitor your shipment status.
Delays
While we aim to deliver all orders within the estimated timeframe, delays may occur due to weather conditions, public holidays, courier issues, or other unforeseen circumstances. We appreciate your patience and understanding.
Incorrect Address
Please ensure that your shipping address is correct before placing an order. We are not responsible for orders delayed or lost due to incorrect shipping information provided by the customer.
Damaged or Lost Packages
If your package arrives damaged or is lost during transit, please contact us within 48 hours of delivery or the expected delivery date so we can assist you.
Contact Information
For any shipping-related questions or concerns, please contact us:
Email: healthweellness@gmail.com
Phone: 0303-5965957